Shipping policy
Shipping Policy
Last updated: August 11, 2026
Shipping destinations and cost
ZyraGear currently offers free standard shipping on eligible orders delivered within the United States. Any available shipping method and its cost are shown at checkout before payment.
Processing time
Orders are normally processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays begin processing on the next business day.
Estimated delivery
Standard delivery is normally estimated at 5–10 business days after processing. Delivery dates are estimates, not guarantees, and may be affected by carrier delays, customs, weather, high-volume periods, address problems, or events outside our reasonable control.
Tracking
When tracking is available, we send it by email after the order ships. Tracking may take up to 48 hours to display its first carrier update.
Address accuracy
Customers are responsible for providing a complete and accurate delivery address. Contact support@zyragear.com immediately if a correction is needed. We cannot guarantee changes after fulfillment begins.
Lost, delayed, or damaged packages
If tracking has not updated for an unusual period, the order is marked delivered but cannot be located, or the package arrives damaged, contact us with the order number. We will investigate with the carrier and provide an appropriate solution under applicable law and our Refund Policy.
Customer support
Email: support@zyragear.com. Support hours: Monday through Friday, 9:00 a.m. to 6:00 p.m. EST. We normally respond within one business day.